DDOSCOM Modern Operations

DDOSCOM Modern Operations provides 24x7x365 operational and systems administration support for AWS, Microsoft Azure, and Google Cloud.

Service overview

The move to the cloud has created significant benefits for organizations, enabling optimal scalability and accelerated innovation. However, those benefits often come at a cost: increasing cloud complexity. DDOSCOM provides support services regardless of your cloud maturity, helping you create a sustainable and operationally efficient cloud environment across your enterprise.

Why DDOSCOM Modern Operations?

DDOSCOM Modern Operations offers a broad range of cloud management services to improve operations, resiliency, and business outcomes.

Improve cloud operations

Accelerate your cloud journey with always-on managed support, end-to-end management, and immediate access to technical expertise.

Always-on managed support
End-to-end management
Access to expertise
Cloud resiliency

Enable operational excellence and business resiliency

Use DDOSCOM as the operational support arm for your business with around-the-clock access to cloud experts and infrastructure operations management.

24x7x365 access to cloud experts
Phone and ticket-based support
Monitoring, response and incident management
Backup, patch and OS management

Optimize database performance and management

Increase uptime, strengthen security and backups, and support database health with certified DBAs providing 24x7x365 management.

Up to 40% database uptime improvement
Continuous health, availability, security and backups
Advanced monitoring for database metrics and events
Reliable backups and efficient data recovery

Drive innovation with effective data pipeline operational management

Improve customer data management, streamline delivery, and reduce cycle times for innovation with stronger operational practices for data and AI pipelines.

Reduce time spent on customer data management and quality
Create collaborative data management practices
Ensure predictable delivery and effective change management
Reduce cycle times for innovation and competitiveness

Use cases

DDOSCOM Modern Operations supports cloud operations, resiliency, and specialized management needs across enterprise environments.

Improve cloud operations

Accelerate your cloud journey while focusing internal resources on core business activities with fully managed support.

Always-on managed support
End-to-end management
Access to expertise
Cloud-based innovation

Enable operational excellence and business resiliency

Extend your team with operational support backed by decades of cloud expertise and continuous infrastructure management.

24x7x365 access to cloud experts
Monitoring, response and incident management
Change management
Assigned technical account manager

Optimize database performance and management

Support database uptime, security, and recovery with certified DBAs and continuous monitoring.

Up to 40% database uptime improvement
24x7x365 database management
Advanced monitoring capabilities
Comprehensive user and security management

Delivery model

How DDOSCOM combines advisory, engineering, and operations to deliver outcomes.

Assessment and planning

Establish goals, scope, architecture decisions, and execution sequencing before implementation.

Business and technical discovery
Target-state definition
Risk and dependency mapping
Execution plan

Execution and optimization

Deploy capabilities, operate services, and improve performance through continuous measurement.

Implementation delivery
Operational run model
Performance and cost review
Continuous improvement

Resources and references

Related materials to support implementation planning and accelerate decision making.

Read blog /resources/blog/blog Explore Modern Operations resources /resources Explore managed public cloud resources /resources Explore database operations resources /resources Cloud operations and management /solutions/cloud/cloud-operations-and-management Cloud adoption and migration /solutions/cloud/cloud-adoption-and-migration

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DDOSCOM Modern Operations

Service overview

Why DDOSCOM Modern Operations?

Improve cloud operations

Enable operational excellence and business resiliency

Optimize database performance and management

Drive innovation with effective data pipeline operational management

Use cases

Improve cloud operations

Enable operational excellence and business resiliency

Optimize database performance and management

Delivery model

Assessment and planning

Execution and optimization

Resources and references

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